Below you will find some default questions and answers to help get you started.
What is the cost to register on this site?
Nothing. There are no registration fees for buyers or sellers.
How much does it cost for sellers to place listings?
How do I find what I'm looking for?
You have several options:
- We offer a quick search form on the front page for you to enter keywords to search.
- We offer an Advanced Search page for you to refine your search criteria.
- We offer browsing filters when you are browsing by category.
- If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.
Is there any extra feature I can add?
How long my subscribed extra feature active?
When I can add extra feature?
You may add any extra feature either during listing creation or within 7 days after the ads been published.
How do I pay for any upgrade or feature?
Any payment for upgrade or feature may only be done using account credit.
How do I add account credit?
Account credit can be added after account has been created. Click Add to Account Balance link on My Account page to add. Minimum amount to add is RM5.
What payment method supported?
Currently we only support payment through Paypal and Bank Transfer.
Is this site secure?
Yes. Your transactions are protected by the latest encryption technology. Kindly make sure that you are browsing through https://www.mai.my
Can I save items to revisit later?
Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.
What if I can't find what I'm looking for?
You can set up search filters within your account area(require registration). Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.
How do buyers and sellers communicate with each other?
There are two options available. Sellers will usually provide their contact number for you to contact them. This number available on each of seller's listing pages. We also provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.